~For the Average Art Shop Owner~
How do you get customers? How do you run an art shop? How do you get the customers to keep coming back? Those are some we artists have been aked before. Keep reading for a guide to running your art shop, keeping your 'cool', and getting customers.
Be professional. Goof around all you want anywhere else, but not on your Art Commissions thread. You're running a business, so act as if you were running a business. Chatspeak and customers do not mix well. Adress your customers politely, answer questions honestly, and most importantly, stay calm. A customer is more likely to come back if he/she has had a pleasant experience with you. Likewise, you'll find more bearable to do a commission if you had a good experience with them.
Keeping your temper in check. Imagine this:
You walk into say, an art shop one day.
User 1: "OMGOMGOMG. I WANWANWANWANWAN YOUR ARTZZZZZ. plzplzplz will u mak me artxzz?"
Art Shop Owner: "What the heck are you saying? Learn to use proper English, my god! I don't get why I have to put up with all this chicken poop! Get away from my shop and don't come back until you learn how to speak English!!!!"
The customer probably gonna wonder whether the owner is going to treat you like that. Your attitude is going to make or destroy commissions. A 'bad day' isn't an excuse. If you can't handle stress, leave it until you cool down. OR, talk to the customer over Rmail, NOT your thread. Arguing on your thread will scare customers andmake it an awkward situation.
All play, no work. If you were like that in real life, you'd be fired on the spot. If youre having artist's block, and just want to relax for a while, tell you customers. It's not good to keep your customers waiting and not knowing what you're doing. Keep them updated.
Don't be afraid to say 'No'. You're the artist, you know what you can/can't do. Don't be afriad to turn down a request or cancel a request. If you can't do it, it's not your fault. Sure, it'll be awkward, but better than brooding over it for days and getting both you and the customer fustrated.
Advertising and Bumps. Don't advertise every 30 minutes, saying "Plzplzplz order! I'm BORED!!" Also, please don't Rmail random users asking them to order art. They aren't going to like it. Mass Rmailing people isn't going to help anything, and your Art Shop popularity level is gonna drop like a stone.
Also, restrict bumping. I've seen people bump their threads every 5 minutes. Patience is the key. If you know you will be away for a while, a bump or two is fine so that you don't lose your thread. We understand. Bumping, frequent advertising and mass Rmails drive customers away instead of too you.
But then where do I advertise? In your signiture, or your profile! It's a perfect way to attract customers, and if you want to make it easier for them to find your thread, supply a link with a picture (Rmail me if you want to know how to do this).
Create slots. Slots. They're the perfect way to keep your commissions limited to a number that you can handle. Don't be afraid to say "There's no more slots left." It's not gonna drive away customers, it'll encouage them to check back to see any progress you've made. It also shows customers that you update your thread, and you actually care about it. This brings us to my next point.
Keep your thread organized. No one wants to go through numerous posts of randomness trying to find examples, slots or the ordering form. If you don't have a form, please say so to prevent customers from spendgin valuable time looking for something that doesn't exsist.
Perhaps keep a table of contents on the first post if you have multiple posts for instructions, example etc.