Clothes glitch


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Kanna

12:56pm Aug 10 2012

Normal User


Posts: 88
i bought the starry top, i took it off and it was GONE!! I mean how is that possible? Its not in my inventory or anywhere! I didn't sell it, auction it or do anything with it but take it off! >:(


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wolfspirit25

1:08pm Aug 10 2012

Normal User


Posts: 1,443
Have you checked the closet? That's essentially the clothing inventory.
katmye

1:58pm Aug 15 2012

Normal User


Posts: 1
All the iteams in my wardrobe have disapered. The buttons on the screen aren't there anymore either
Halloween

9:11pm Sep 6 2012

Normal User


Posts: 2,995
actually, im afraid to take off my X-ray top,cause i don't
see it either.. and it might vanish.(you still see
the clothings even if you have them on in your closet or inventory)
I also cant find some clothes that i KNOW i still have.
I look in all clothing places.
they don't exsist.
expecially my star dust pants, they are just gone.
i had two pairs. one still around..
the other left.



In 38 colors, and a thousand black
Gondras later... I rise over my
Army as the Gondra Queen!
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Lilith

6:12am Sep 8 2012

Moderator


Posts: 2,155
It's very common for clothing worn on the HA to go into "limbo". The coders can't duplicate the glitch, so they can't fix it either.

All you have to do when items go missing is open a support ticket asking us to reset your HA. That will bring the clothes in limbo back.

If you know your user ID, include that in the ticket - it just makes things a bit faster and easier for both users and staff =)



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Halloween

6:00pm Sep 8 2012

Normal User


Posts: 2,995
can you link me to the support ticket place?i donno where that is..
just in case i need to use it.


In 38 colors, and a thousand black
Gondras later... I rise over my
Army as the Gondra Queen!
\r\n\r\n\r\n
wolfspirit25

1:46pm Sep 9 2012

Normal User


Posts: 1,443
Go to rmail and you'll see Support Tickets in the links at the top of the page (up with Inbox and Outbox and stuff)
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