Yes, there is a glitch with pets dying who have the birthdate of V2's release date - May 27, 2009.
If the pet's name was important, include it in the ticket as well. Staff can't guarantee that the name be returned to you, but we will try. We have to prove that you did indeed rightfully own the name in order to do that. No matter what though, we can provide you with a resurrection potion for any pets that are in the grave with any amount of hunger.
****DO NOT PUBLICLY POST LOST NAMES! IN DOING THIS, YOU RISK ANOTHER USER GRABBING IT WHICH WILL ONLY MAKE THE ISSUE MORE COMPLEX.****