9:54pm Dec 24 2014
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Normal User
Posts: 10
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Okay, so last night I spent hours hunting Uilus eggs, and I picked up a few other types of egg while hunting, I know this, but I know for a definite fact that I did not pick up any Valabex eggs at all, since I am not hatching them at the moment and do not know anyone who had asked me to collect any while hunting. I was picking up Zaphao eggs, because I did know two people who wanted those, and I was also collecting Meragon for myself and a couple other people. However, when I finally came to the end of the night and had to sleep, I went to check my hatchery to incubate some of the eggs I planned on hatching today, and send off what I had collected for others, only to find that none of the Uilus eggs I had picked up were in fact there except for one, and two already-incubated ones that someone had sent me during the course of the night's hunt. I know those where those came from because I had not taken the time to incubate any of mine and was not planning to as I was going to submit them to the Narwi Exchange. There were also only two of the Zaphao eggs and a scant few Meragon, when I know I picked up quite a few as I was having strangely good luck with those last night. And there were also a large number of unincubated brand new Valabex eggs that I am absolutely certain I did not pick up. I was specifically avoiding picking those up, as I said. I also had quite a few Drindian eggs, but since I had in fact grabbed a few of those while hunting, I can't say how many of them might have been glitches and how many were legitimately there. I did have a couple of other Res tabs open, but these were only my profile page and two creatu search pages I was in the middle of going through and since I was up to page 62 on one of them I really didn't want to close them and I didn't think they'd affect my hunt since they weren't planet-based. Oh, and there's also a Sirleon egg in my hatchery that I know I didn't pick up 'cause I don't even like them. And they aren't even found on Scria, so I have no idea where that one came from. But... all those hours hunting for Uilus, seemingly wasted. I only found three myself over a span of about nine hours clicking, so I really notice the lack of those eggs. I don't feel like bothering to continue, but of course I will just in case this time they don't glitch out, and I do only have a limited time to do this, of course... But I am so unhappy about this. Last night was already not that great, and now... Well. *Sigh~*
Hopefully, if this is a glitch as it seems to be, this at least gets fixed for the people who have put off their hunting until later, anyway.
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10:23pm Dec 24 2014 (last edited on 10:25pm Dec 24 2014)
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Moderator
Posts: 2,155
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It's not a glitch. If you had other tabs open, and other eggs were found in those tabs, only the most recent egg would be picked up, regardless of the egg you see in the image when you click to retrieve an egg. Only the most recent egg found can be collected. It's always best to only keep one planet-based tab open while hunting eggs in order to avoid this mistake. It is impossible to have picked up eggs on non-planet-based tabs, so there had to have been planet-based tabs opened at some point for this to occur.
**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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10:25pm Dec 24 2014
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Normal User
Posts: 10
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But as I said, I only had search and a profile tab open... I didn't think those were planet-based?
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10:45pm Dec 24 2014
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Moderator
Posts: 2,155
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They aren't. You had to have had other planet-based tabs open for this to happen though, whether or not you realized it. It isn't possible to pick up an egg on a non-planet-based tab, and nothing has changed in the coding for picking up eggs. There is no glitch; it would have to be a case of simultaneous tabs being open and mistakenly clicking "found egg" on a uilus when in actuality the most recent egg found was something different.
**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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11:15pm Dec 24 2014
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Normal User
Posts: 10
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Despite what you seem to think, I am perfectly capable of seeing and counting how many tabs I have open and what they are, and I specifically made sure that I did not have any other planet-based tabs open. I had only a few tabs open in general, let alone Res tabs, and that is why I am confused and disappointed in the first place. I could see quite clearly every tab I had open, all six of them, the other two being facebook and netflix, and I carefully closed down everything else to be sure I wouldn't muff up my hunt. I do know about the tabs thing, otherwise I would not have mentioned it that way in my original post, which you apparently skimmed rather than actually reading it to get the information properly. I posted here not to try and get more Uilus eggs or blame anybody or whatever you seem to think I'm doing, but to hopefully get this issue looked into because I hoped other people might not have to deal with it too if something indeed had gone wrong, just as it did in the Halloween hunts, and to hopefully help out the owner and admin of the site if there was a coding error that got overlooked, as can often happen quite easily especially during updates. If you have nothing to add but to repeat the same thing over and over despite what I have politely and very clearly stated each time right from the start, could I please have a more competent staff member look into this? I'm giving up on the hunt, and Res, for now, so this isn't even about me. I just thought maybe the actual coder/s of the site might like to know what had occurred in case there was something that was in fact going wrong and perhaps a way to fix it, as I said. I do also know other people have been having eggs disappear from their hatcheries lately too, so this is not just an isolated incident or me being an idiot as you keep claiming.
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11:23pm Dec 24 2014 (last edited on 11:30pm Dec 24 2014)
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Moderator
Posts: 2,155
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I didn't accuse you of trying to get one over, I said you made a mistake.
Nothing has changed in the coding of the way egg pickups happen. Something would have had to changed for a glitch to suddenly start occurring. - This was verified before posting.
No one else on site is having an issue. - Also verified before posting.
Despite nothing having changed in the coding, I tested things out before making a reply here, both on my own account and on your account. And everything is working exactly as it should.
Perhaps you shouldn't be so quick to make accusations. I know how to do my job and am perfectly competent at doing it.
Never once did I call you an idiot. I repeat, I simply said you made a mistake. It happens. What would you prefer that I call it?
As for those people who claimed that the eggs disappeared from their hatcheries, it turned out to be a case of the egg turning from Fresh to Old. Or they had sent the egg to someone else, or hatched it. Every time. They made a mistake.
**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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12:25am Dec 25 2014
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Normal User
Posts: 10
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I asked for a more competent staff member. I know I did not "make a mistake", perhaps it was you who did? You've already shown you didn't even read my question properly the first time around, at the very least. And I just said that I know others have been having issues with similar things, and you simply overlooked that as well. This is ridiculous. Also, something must have been altered in the coding for there to have been an update, in order for Uilus eggs to become available as a huntable ob ject. It may not be much, but something was altered, however the issue that other people have been having with eggs disappearing from their hatchery started before the hunt did. Obviously, as you said yourself, you don't do the coding, therefore you are not ideally qualified to say that nothing was changed and nothing is wrong. I am not going to explain the same things to you over and over, so please, as I asked already, get someone else who is better qualified, better at reading/"listening"/comprehending, and not as quick to dismiss people, to look into this. I don't care if it takes a while, I just want this looked into in case it damages the site's reputation and/or userbase's enjoyment. Also, I really don't appreciate being told what I am doing when I have already told you what I did, and am obviously the one who was there and could see what it was that I was doing. And when I specifically made sure to do it right and keep track of what I was doing so as to cover all possible variables. I reiterate, I am not stupid, and I'd appreciate it if you didn't assume I was. I will not continue this discussion with you. Now, as I requested, please pass this on to someone who can actually look into it properly rather than simply brush it aside since I am trying to help the site and you are making it very difficult to even get a point across if you won't even read what I am trying to tell you.
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12:46am Dec 25 2014
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Normal User
Posts: 10
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...You just edited your post to make it look like you'd addressed things you hadn't before? Wow. Also, the people I have heard talking about their eggs disappearing had actually stated that they weren't just old. Newly-collected eggs don't suddenly go old.
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12:49am Dec 25 2014
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Normal User
Posts: 10
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Oh, and since you also added that about everyone else having made mistakes as well, sending eggs and such... no. That was not always the case. All your retcon edits don't make your blanket statements true.
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1:03am Dec 25 2014
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Moderator
Posts: 2,155
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I will explain to you how Uilus eggs become available to be hunted.
One field is changed from 0 to 800, or 700, or 900, or whatever reflects the rarity percentage for the year. It's 800 this year. That isn't the coding, it's just a field in a table.
The coding is a .php file that is queried each time you come across an egg on the site. This same file is used for any egg found in the entire site, not just seasonal eggs, not just eggs on your account, but any egg on any of the four planets on anyone's account. That query checks against the last egg you stumbled across and picks it up and places it into your account. Nothing has changed with that .php file since more than a year ago. The file in the table that was altered is not located in that file; it has nothing to do with that file. It's completely separate from that file. It simply defines the rarity of the egg/creatu and that's it. It does not change how the function of picking up an egg works.
I did not dismiss you, I checked into things and answered you. I can't change the answer to be something it isn't. I can't change the answer to be that there is a glitch when there is not one. I can't change the answer to be that there is a glitch for your account alone when that is impossible.
I have read what you posted. I simply have no other answer for you other than you have made a mistake. I can start pulling facts from your own post to show you more possible mistakes you have made if you like?
You stated that there were a large number of valabex eggs in your hatchery that you believe resulted from this so-called glitch.
Your egg log reveals that you only picked up six valabex eggs last night.
Your egg log reveals that you did, however, pick up a large number of drindian eggs.
Your egg log reveals that you did indeed pick up a sirleon egg.
You picked up 10 meragon eggs.
You picked up 5 zaphao eggs.
You picked up 14 kayoki eggs.
You picked up 2 intes eggs.
You picked up 4 mirabilis eggs.
That's 42 or so eggs right there not including drindian. And one Uilus. I didn't count the drindian eggs, but I'd guess you probably hit your 100-egg limit continuing to pick up drindians.
Did you take a break and allow your limit to roll back some before continuing to try to pick up more eggs? Were you aware that you hit your limit? It tells you this when you attempt to pick up an egg. That IS another possibility here, you hit your limit and continued collecting without realizing it.
I don't know how much more competency you think it takes to verify that the coding has not changed, look at the logs to see what's been going on, test to see that things are working properly on not one account but two, and then give an answer based on those facts. Just because you did not get the answer you were hoping for does not mean it is the wrong answer.
I never once insulted you, I never once accused you of anything. I simply stated the facts; nothing more. A mistake was made and that's it. Nothing to be ashamed of, we're all human, we ALL make them. You, however, have turned around and taken a vicious stance with me, insinuating that I have accused you of trying to pull one over on staff, stating publicly in the shoutbox that you expect to be banned for asking for help with this, stating that I'm less than competent, and I don't appreciate it at all. If you had wanted another staff member to look into it you could have gone about asking for that without all the dramatics and rule-breaking. First rule of the site - read it. I'm entitled to the same as you are.
**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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1:25am Dec 25 2014
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Normal User
Posts: 10
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Exactly what rules are you saying I was breaking? And I was not "being dramatic", I happen to actually have made some friends on here that I rather like, and I was simply saying that in case I "got myself banned" - note, I never mentioned YOUR name there at all - I wanted to say thanks and apologise to people there who have made my time here usually wonderful. Is it against the rules to say goodbye if I think I might be leaving? It's well known you're a little free with the banhammer. I also asked you for a different staff member several posts back, which you have continued to ignore and go against despite my requests, just so you could argue with me, repeatedly suggest that I have no clue what I am seeing right in front of me or what I'm doing, and to re-state the exact same assumptions that you made from the start without any explanation except basically "I am right because I am staff, you are wrong because I say so", which is frankly disgusting. This request was also based on your own claims of having nothing to do with the code. I also know I did not have extra tabs open, which I stated from the start. I also know I did not continue after the 100-egg limit. I couldn't have, for a start. I'm also not stupid, as you still continue to insinuate while continuously attacking me and refusing to simply do as I asked over and over and allow me to deal with someone else, as is my right. I also know I clicked the "pick up egg" on TWO Uilus eggs before that, and I got the messages saying I had indeed picked them up. There are probably also logs in the chat somewhere that show me saying I had only found two, throughout the night. I also did not pick up many Drindian eggs, especially not after the start of the hunt, because as I also stated in the chat, I was reminding myself not to. I was focusing on other things. Are you only going to look at the evidence that supports your own claims? Also, I am not ashamed of any mistake made last night, since once again, I did NOT have any other tabs open, I DID click to pick up those eggs, I DID get the messages to say I had picked them up, I had NOT hit my limit at that point and when I did I stopped like any reasonable person would, and this is the last I am going to talk to you. If you don't want to actually listen, there's nothing I can do to make you do so. But I must say I have no idea how you got to become staff in the first place, or get back on the staff roster again for that matter, with your attitude, your rudeness, and the way you apparently treat people who are asking for help and trying to assist in what seems to be an uncommon but ongoing issue. But hey, if you say the matter isn't there, then you must be right. Of course. Because you've got the fancy coloured username.
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1:43am Dec 25 2014
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Normal User
Posts: 10
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I have to wonder if you realise just how incredibly condescending and rude you've been throughout all of this... All I did was ask a question and as soon as you came in here you basically talked down to me like I was some kind of imbecile. I don't think anyone appreciates that kind of thing.
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2:36am Dec 25 2014
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Moderator
Posts: 2,155
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I haven't been condescending and rude. You are reading something into nothing. I've been matter-of-fact and that's it.
As for you not mentioning my username, it does not matter that you didn't mention it. I'm the one handling this thread. Who else would you be referring to.
I am not looking at evidence that supports MY CLAIMS. I didn't claim anything. I looked at the ONLY existing evidence there is. I looked at the logs. I looked at the fact that the egg pickups are working correctly everywhere on site. I tested it out, and I reported back the findings.
This thread will now be closed because you are continuing the bullying and harassing behavior instead of being mature about the whole situation. Rmail Patrick directly if you have an issue with that. Rmail him directly if you still believe you are experiencing a glitch and he will tell you that I did indeed do things the correct way and that there is no glitch here.
**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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