Disappearing hatches


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moonsilver445

9:10pm Jan 29 2012

Normal User


Posts: 349

alright this has happened twice to me now, and I definately have proof this time. I had three hatches. I did not use any. I failed a quelis hatch today and an ardur hatch when I went to hatch the third egg it said all my hatches were gone. that is not the case. I had one left but it somehow vanished. and the egg is still there. I had this happen before at first I thought the hatch before when this happened but it was not the case at all the egg was still there too. this is stressing me out as I make my money off my hatches especially as a rancher if I can't use them to the fullest then well i don't know. But I definately know this is a problem now



Graveyardfox

9:18pm Jan 29 2012

Normal User


Posts: 3,426
This is a known glitch, and has been reported several times before. Unfortunately, Staff isn't able to duplicate the bug in order to fix it. They also can't give you lost hatches back either.




HypnoxSpazz 5evr
Lilith

9:47pm Jan 29 2012

Moderator


Posts: 2,155
Yep, sadly Grave is correct. If anyone figures out how to duplicate the glitch, please let us know so we can report back to the coders and get it fixed.




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
moonsilver445

3:31pm Feb 1 2012

Normal User


Posts: 349
I think maybe my boyfriend could. I'll have him on here before we go if you want to check it out.



Lilith

5:19pm Feb 10 2012

Moderator


Posts: 2,155
We think we have found what is causing this. Until it is fixed for sure, there's a really, really simple way to avoid it: Don't use your back button after hatching or failing. Click the "Click here to go back" link, or click the main hatchery link instead. No missing hatch!




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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