Help!!!!!!!!!!!!!!!!!


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TerraRanch

8:55am Jan 29 2013

Normal User


Posts: 6

I have the worst problem ever! I can't put clothes on my avatar, and when I click the "get egg" button, it always says "ERROR". What do I do?
wolfspirit25

9:12am Jan 29 2013

Normal User


Posts: 1,443
First, what browser are you using? If it's IE, switch to Chrome or FF and that'll fix about half a dozen problems on its own and both of these problems may stem from using IE. If you aren't using IE (or even if you are) these may also fix your problems:

Make sure you're putting clothes on in the Wardrobe, not the Dream Builder (Dream Builder is just so you can plan what you want to get and what you want your avatar to look like). Also, save both in Body Features and in Wardrobe. Not sure why you have to save in both places for the changes to take, but you do.

How many tabs do you have open? Egg pickup sometimes messes up (often messes up) if you have more than one tab of Rescreatu open in an area where you can find eggs (NPC shops, planets, bank, etc). Also, make sure it's been less than 2 minutes since you found the egg, as the egg basically "expires" after 2 minutes and you can't pick it up (it only expires for pickup, it doesn't spoil for a week after it's picked up so don't worry about that speedy time limit).



Frank

12:53pm Jan 29 2013

Normal User


Posts: 1,658
Wolfspi is right. Make sure that after you have placed the clothes on you are able click SAVE first. It is also important that you make sure that you click the "Set As Default" with the avatar you are dressing up.

In any case, I have reset your HA if ever there are other technical problems. If problems still persist, please don't hesitate to send in a Support Ticket.



TerraRanch

5:56pm Feb 1 2013

Normal User


Posts: 6
I clicked save, and I have zero other tabs open. but it may be my server, Im using IE
Lilith

1:45am Feb 2 2013

Moderator


Posts: 2,155
Yep IE is notorious for having problems all over the internet; can you download chrome or firefox instead? They are both better browsers and will work very nicely with Rescreatu as well as any other website.




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
TerraRanch

11:15am Feb 2 2013

Normal User


Posts: 6
I now have another question: how do you use items from your inventory like the wolf shield or some sort of armor from the shops? :)
Frank

1:31pm Feb 2 2013

Normal User


Posts: 1,658
If you're finding it your inventory then you can't use it on your HA. Those are battle items which currently has no function yet.



TerraRanch

8:12am Feb 3 2013

Normal User


Posts: 6
what does the preview adult or preview baby button mean?
TerraRanch

8:28am Feb 3 2013

Normal User


Posts: 6
bought a murren mask, and it isnt anywhere. not wardrobe, inventory...........nothing!
Meg

7:50pm Feb 3 2013

Normal User


Posts: 4,744
Murren Masks have no art. In order to see it, you have to go to your closet. Someday they will hopefully get art, which will mean that they will be wearable, but there is none yet.

It just allows you to preview the adult/baby of the species you are looking at. I'm not sure it works though, it never has for me.



TerraRanch

10:13am Feb 6 2013

Normal User


Posts: 6
yeah it never worked for me either. =-=
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