So, Beastly mask...


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lucent

5:13pm Oct 30 2012

Normal User


Posts: 4
Maybe I missed something - misread or skipped something altogether - but is the mask supposed to have no function to it? I mean, it's nowhere to be found in my wardrobe but comes up just fine in my Closet. Can't add it to the av for whatever reason. If anyone has any knowledge on it, I'd love to know why it can't be equipped.
Halloween

9:59pm Oct 31 2012

Normal User


Posts: 2,995
i donno, i can put it on my face. you got some kinda glitch.
hope you get it fixed soon.



In 38 colors, and a thousand black
Gondras later... I rise over my
Army as the Gondra Queen!
\r\n\r\n\r\n
Lilith

11:12pm Oct 31 2012

Moderator


Posts: 2,155
Where are you looking when you go to your Wardrobe? It should be in the "Head" section.




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lucent

9:09am Nov 1 2012

Normal User


Posts: 4
Yup. I was looking in the Head section, it only says 1 item and shows a burial mask.
Lilith

10:39am Nov 1 2012

Moderator


Posts: 2,155
Are you sure you own the item? It was part of a CS outfit, and is rather expensive. I don't see any record of you having bought one or being sent one.




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lucent

8:08pm Nov 1 2012

Normal User


Posts: 4
I did. At the cash shop, and it is also in my Closet. I can save a screenshot if need be.
Lilith

8:11pm Nov 1 2012

Moderator


Posts: 2,155
I've done a hard reset on your HA; try now.




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lucent

8:54pm Nov 1 2012

Normal User


Posts: 4
Still not there in the Head section ha. Only a Burial Mask. I don't understand what's going on. Do I have to purchase the whole set, maybe? Because I only purchased the mask.
Lilith

11:06pm Nov 1 2012

Moderator


Posts: 2,155
No you don't have to get the whole set. It seems like we've got some sort of glitch going on beyond what the reset and repair function can do, so just sit tight and I'll report it. 




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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