I think maybe to fix the main issue (people coming back after a really long Time) If you know your leaving but coming back you should be able to go onto something on your account and freeze it and say put in up to 5 years after 5 years of not playing well i dont see many players coming back after that. After how ever long you put you will be sent an email if not responded to in a year pets names and items everything should be given away to active happy users. via forest or competitions ect
Also just want to point out library internet access is free o3o
And if super needs be a friend can log on for you so i dont see many reasons as to having it being unfair if you dont respond to it.
Also i would like to see how many accounts there are currently inactive, How long for and if its affecting res in any way that's a lot of stored data to be doing nothing?
Like i said i want to know how many users dont come back i dont want to be biased.
I Support.