I think that two added features would make rmailing so much better and easier. I find it so frustrating when I am going to try and find a certain conversation that has old name searches or important information in them, and I have to go though 100 plus pages to find a certain rmail.
The first thing is that I'd love a way of editing rmails. Before the other user reads the rmail, we should have the chance to add something, or edit it in any way. I find that a lot of times I forget to add something and remember what it was after I already sent the rmail. A few users were concerned with the deleting of evidence, but the staff could have an option to view the edit history when it is necessary. (thanks Salt for your great idea c;)
The second thing is more connected to finding certain rmails. Maybe some type of search for keywords or usernames, that would make it so much easier for us if we need to find certain conversations, or important deals that we need to refer to.
I feel like this would help out so many people, and would love to have some feature added like this. Thank you so much for any input/consideration! c: