Retired Cash Shop Eggs


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Alcarie

5:28pm Aug 5 2013

Normal User


Posts: 2,092
I bought 100$ worth of credits on July 29th after the update about gaining the three retired eggs. As of today, I have yet to receive any of the eggs. I've received the 1000 CP, though really that's not what I was after. 

I sent in a support ticket the next day, and received an answer about a glitch and that they needed the transaction ID; and I gave it. I've not gotten a reply back though. 

I understand that the staff is extremely busy at this time, and I'm trying to be patient. But after almost a week without a reply, am getting a little leery about the fact I've spent so much money on something and have not heard a word about it. I'd even be fine with a conformation of 'We're working on it at this point and nothing else. 

Thank you.^^



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Lilith

11:55am Aug 7 2013

Moderator


Posts: 2,155
Stray, I answered your ticket this morning and took care of it for you. I apologize, I have been dealing with some health issues and was away for a while <3




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
Alcarie

4:27pm Aug 7 2013

Normal User


Posts: 2,092
That's more then okay! :3 I understand you all have a lot to do, and sometimes real life is more important. 

Thank you for the help.^^



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