"Error! Your username cannot be changed."


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Lily

9:31pm Apr 3 2017

Normal User


Posts: 4
Hello there! I just joined Rescreatu, and I got this message saying that I should create a character... But when I did, I got this message saying "Error! Your username cannot be changed." I really don't want my avatar to be in her underwear for an eternity so any help would be greatly appreciated! XD
Snow

9:39pm Apr 3 2017

Normal User


Posts: 789
Hi there! Sorry about that - it's an issue we have with usernames containing hyphens, dashes and things like that. I'll pass this onto a support staff member so they can change it for you! :)



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Lily

9:43pm Apr 3 2017

Normal User


Posts: 4
Thank you so much! :D Also, apparently the username 'Lily' with no hyphens or anything has already been claimed by another user. Will I need to suggest a different username to them?
Snow

9:48pm Apr 3 2017

Normal User


Posts: 789
The other Lily hasn't been online in a few years so support might let you claim that username if that's what you want :)



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Lily

9:48pm Apr 3 2017

Normal User


Posts: 4
That would be awesome!! Thanks again! :D
Snow

10:13pm Apr 3 2017

Normal User


Posts: 789
There you go, it's been changed :D

Let me know if you need help with anything else! I hope you enjoy it here :)



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Lily

10:15pm Apr 3 2017

Normal User


Posts: 4
Thanks! :D
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