Problem with Gatcha and buying?


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Puptea

6:01pm Jun 28 2022

Normal User


Posts: 90
Hello!
I am looking to talk to a Res person or tech person! I am having some problems with the gatcha to buy items in the shop. I have no problem with the select image one but when it’s the fading away one it hasn’t been working today. It keeps fading away or it tells me repeatedly that it is invalid items to choose from. It’s very frustrating when trying to participate with the event! Wonder if there anyone that can help!



Art Account: Puptea; Plush account: PlushRescue
Avedori

9:34am Jun 29 2022

Moderator


Posts: 332
Sorry you are experiencing that issue, duke!

I would suggest opening a support ticket, that way someone from the Support Team can offer suggestions and advice, in case they don't see your post here :)



Forever collecting Drachid creatu & Items!
Puptea

9:00am Jun 30 2022

Normal User


Posts: 90
OH!!!! Thank you so much! I was trying to ask around how to get help with no luck so this was my last ditch effort! BUT! I think they saw it because it no longer does that! I appreciate you so much (:



Art Account: Puptea; Plush account: PlushRescue
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